Terms & Conditions
Terms and Conditions
In using this website you are deemed to
have read and agreed to the following terms and conditions:
The following terminology applies
to these Terms and Conditions, Privacy Statement and Disclaimer Notice and
any or all Agreements: "Client", “You” and “Your” refers to you,
the person accessing this website and accepting Helpme2000's terms and
conditions. "The Company", “Ourselves”, “We” and "Us",
refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client
and ourselves, or either the Client or ourselves. All terms refer to the offer,
acceptance and consideration of payment necessary to undertake the process of
our assistance to the Client in the most appropriate manner, whether by
formal meetings of a fixed duration, or any other means, for the express
purpose of meeting the Client’s needs in respect of provision of the Company’s
stated services/products, in accordance with and subject to, prevailing English
Law. Any use of the above terminology or other words in the singular, plural,
capitalization and/or he/she or they, are taken as interchangeable and
therefore as referring to same.
Privacy Statement
We are
committed to protecting your privacy. Authorized employees within the company
on a need to know basis only use any information collected from individual
customers. We constantly review our systems and data to ensure the best
possible service to our customers. Parliament has created specific offences for
unauthorized actions against computer systems and data. We will investigate any
such actions with a view to prosecuting and/or taking civil proceedings to
recover damages against those responsible
Confidentiality
We
are registered under the Data Protection Act 1998 and as such, any information
concerning the Client and their respective Client Records may be passed to
third parties. However, Client records are regarded as confidential and
therefore will not be divulged to any third party, unless we are legally required
to do so to the appropriate authorities. Clients have the right to request
sight of, and copies of any and all Client Records we keep, on the proviso that
we are given reasonable notice of such a request. Clients are requested to
retain copies of any literature issued in relation to the provision of our
services. Where appropriate, we shall issue Client’s with appropriate written
information, handouts or copies of records as part of an agreed contract, for
the benefit of both parties.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To
the fullest extent permitted by law, this Company:
§ excludes all representations and
warranties relating to this website and its contents or which is or may be
provided by any affiliates or any other third party, including in relation to
any inaccuracies or omissions in this website and/or the Company’s literature;
and
§ excludes all liability for damages
arising out of or in connection with your use of this website. This includes,
without limitation, direct loss, loss of business or profits (whether or not
the loss of such profits was foreseeable, arose in the normal course of things
or you have advised this Company of the possibility of such potential loss),
damage caused to your computer, computer software, systems and programs and the
data thereon or any other direct or indirect, consequential and incidental
damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment
We accept all major credit cards and bank cards through our
payment processing gateway (PayPal Merchant Services). We do not retain this information on our
servers
Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds
Policy
Both the Client and
ourselves have the right to terminate any Services Agreement for any reason,
including the ending of services that are already underway. No refunds shall be
offered, where a Service is deemed to have begun and is, for all intents and
purposes, underway. Any monies that have been paid to us which constitute
payment in respect of the provision of unused Services, shall be refunded.
Availability
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use
IP addresses to analyse trends, administer the site, track user’s movement, and
gather broad demographic information for aggregate use. IP addresses are not
linked to personally identifiable information. Additionally, for systems
administration, detecting usage patterns and troubleshooting purposes, our web
servers automatically log standard access information including browser type,
access times/open mail, URL requested, and referral URL. This information is
not shared with third parties and is used only within this Company on a
need-to-know basis. Any individually identifiable information related to this
data will never be used in any way different to that stated above without your
explicit permission.
Cookies
Like
most interactive web sites this Company’s website [or ISP] uses cookies to
enable us to retrieve user details for each visit. Cookies are used in some
areas of our site to enable the functionality of this area and ease of use for
those people visiting. Some of our affiliate partners may also use cookies.
Links to this website
You may not create a link to any page of this website without our prior written
consent. If you do create a link to a page of this website you do so at your
own risk and the exclusions and limitations set out above will apply to your
use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are
linked to from this website. Opinions expressed or material appearing on such
websites are not necessarily shared or endorsed by us and should not be
regarded as the publisher of such opinions or material. Please be aware that we
are not responsible for the privacy practices, or content, of these sites. We
encourage our users to be aware when they leave our site & to read the
privacy statements of these sites. You should evaluate the security and
trustworthiness of any other site connected to this site or accessed through
this site yourself, before disclosing any personal information to them. This
Company will not accept any responsibility for any loss or damage in whatever
manner, howsoever caused, resulting from your disclosure to third parties of
personal information.
Copyright Notice
Copyright
and other relevant intellectual property rights exists on all text relating to
the Company’s services and the full content of this website.
Communication
We
have several different e-mail addresses for different queries. These, &
other contact information, can be found on our Contact Us link on our website or via Company literature or via the
Company’s stated telephone, facsimile or mobile telephone numbers.
Notification of Changes
The
Company reserves the right to change these conditions from time to time as it
sees fit and your continued use of the site will signify your acceptance of any
adjustment to these terms. If there are any changes to our privacy policy, we
will announce that these changes have been made on our home page and on other
key pages on our site. If there are any changes in how we use our site
customers’ Personally Identifiable Information, notification by e-mail or postal
mail will be made to those affected by this change. Any changes to our privacy
policy will be posted on our web site 30 days prior to these changes taking
place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
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